California Employers Take a Seat -- Employees Can Pursue Penalty Claims Under Private Attorney General Act for their Failure to Provide Suitable Seating, Court of Appeal Rules

California employers who fail to provide “suitable seating” to employees as required by Industrial Welfare Commission (“IWC”) Wage Order No. 7-2001(14) could be subjected to significant penalties under the California Labor Code’s Private Attorneys General Act (“PAGA”), according to the California Court of Appeals. Bright v. 99¢ Only Stores, No. 220016 (Cal. Ct. App. Nov. 12, 2010). Reversing the dismissal of a class action by retail cashiers for Labor Code violations and for penalties under the PAGA, the Court ruled that the employees could pursue their claims related to their employers’ failure to provide “suitable seats” to them. The Court’s decision to allow the class action to proceed could trigger a new wave of costly litigation, particularly against retailers, whose sales employees and cashiers rarely sit down – these employees are too busy assisting or approaching customers, merchandising, conducting sales transactions, reviewing inventory and the like. Employers who encourage such activity may inadvertently find themselves faced with substantial liability.

Eugina Bright (“Bright”) filed a class action against 99¢ Only Stores (the “Stores”) where she worked as a cashier.  Bright alleged that the Stores violated Section 1198 of the Labor Code and Wage Order No. 7-2001(14) by failing to provide her with a seat, although the nature of her work reasonably permitted the use of a seat. Bright sought civil penalties under the PAGA for the violation of the suitable seating requirement. The Stores asked the trial court to dismiss the complaint and argued that a violation of the suitable seating requirement was not a violation of Section 1198, and, even if it were, Bright could not recover penalties under the PAGA because the applicable Wage Order had its own penalty provision. The trial court agreed with the Stores, dismissed the complaint, and Bright appealed.

On appeal, the Court first reviewed the language of Section 1198 which provides, in relevant part, that “[t]he maximum hours of work and the standard conditions of labor fixed by the commission shall be the maximum hours of work and the standard conditions of labor for employees. The employment of any employee for longer hours than those fixed by the order or under conditions of labor prohibited by the order is unlawful.”  Under Section 1198, the IWC adopted Wage Order No. 7-2001 to address, among other things, the “standard conditions of employment for employees in this state.” Specifically, the Wage Order provides that all employees “shall be provided with suitable seats when the nature of the work reasonably permits the use of seats.” IWC Wage Order No. 4-2001(14)(A).  Based on the plain meaning of Section 1198, the Court concluded that the suitable seating requirement was a “condition of employment;” thus, the failure to provide suitable seating constituted a violation of Section 1198. In so ruling, the Court rejected the Stores’ contention that violations only occurred where “prohibitory” language was used in the statute, such as the words, “shall not.” The Court found that the Stores’ interpretation was inconsistent with the “the remedial purpose of the statute.” Accordingly, the Court concluded that a violation of the Wage Order’s requirements regarding suitable seating constituted a violation of Section 1198.

The Court then examined whether Bright could recover penalties under the PAGA, Section 2699(f) of the California Labor Code, for the violation under Section 1198. To answer the question, the Court examined the statute’s language which provides a penalty of $100 for each aggrieved employee per pay period for the first violation and $200 per employee per pay period for each subsequent violation, for “all provisions of this code except those for which a civil penalty is specifically provided.” Bright argued that Section 1198 contained no penalty provision; therefore, the PAGA controlled. On the other hand, the Stores argued that the Wage Order included a penalty provision; therefore, the PAGA did not apply. Siding with Bright, the Court observed that “[n]owhere in the Labor Code is a civil penalty specifically provided for violations of the suitable seating requirement incorporated in section 1198.” The Court noted that the penalties provided in the Wage Order were “in addition to other civil penalties,” and thus were not an exclusive remedy. Accordingly, the Court found that Section 2699(f) allowed for a civil penalty for violations of section 1198 based on failure to comply with the suitable seating requirement.

In light of this decision, employers, particularly retailers, should review their procedures concerning the use and availability of seats for employees in the workplace. Employers should analyze employee job duties and make a reasonable business determination as to whether or not seats can be provided to sales personnel and cashiers.  In conducting this assessment, employers should remember to include in their assessment any reasonable accommodations offered to disabled employees -- offering seats as a form of reasonable accommodation suggests that they do not interfere with the employees’ performance. Jackson Lewis attorneys are available to answer questions regarding these issues and advise employers regarding strategies for reducing the chances of facing lawsuits over seating requirements and costly penalties.

Crowd Management Safety Tips for Retailers

 

With the holiday shopping season fast approaching, OSHA is reminding retail employers of steps to take to prevent employee injuries due to large crowds during Black Friday and other sales events.  OSHA has reissued its "Crowd Management Safety Tips for Retailers," which provides guidance to employers to help prevent injuries during the coming months. 

Retailers should have Human Resources Managers, not Store Managers, Make Disciplinary Terminations

 

A recent case presents a striking example how retailers may insulate employment decisions from attack for alleged discrimination, retaliation, or similar theories. In Dais v. Lowe’s Home Centers, Inc., No. 09-0008-KD-M (S.D. Ala. Oct. 22, 2010), the court granted summary judgment for Lowe’s on its former employee’s racial discrimination claim, even though the Store Manager allegedly said about the plaintiff, “we got rid of the nigger.” The holding and reasoning present a lesson retailers should follow to maximize their chances of disciplining troublesome employees without having a jury second guess their decision.

Dais was a Loss Prevention Manager at a home improvement store. A female employee complained to the Store Manager that Dais showed her and two others a picture of a sexual nature stored on his cell phone. The Store Human Resources Manager and Area Human Resources Manager investigated the complaint. During their interview of Dais regarding the complaint, Dais admitted the allegation but said he was only joking. The Area HR Manager reported their findings to the Regional HR Manager, who instructed the Area HR Manager to terminate Dais for violating the company’s sexual harassment policy.

The court assumed for purposes of summary judgment that Dais’ supervisor, the Store Manager, uttered the above racial epithet. Nevertheless, the court held no reasonable jury could conclude the decision to terminate Dais was racially motivated because none of the decision makers could be tied to the epithet. There was no evidence that the Store, Area or Regional HR Managers knew about the remark, nor was there evidence that the Store Manager participated in the decision to terminate Dais. In fact, the Store Manager did not allegedly utter the remark until after Dais had been separated.

The takeaway for retailers is to try as much as possible to have human resources handle all decisions regarding disciplinary terminations. Human resources personnel, who are focused solely on personnel management, may be more sensitive to the danger of off-hand remarks than supervisors such as store managers. Further, human resources personnel typically have less day-to-day interaction with employees than supervisors, and therefore present fewer chances for interactions that may be construed by an employee—or a court—as exhibiting bias. 

For further information or to answer specific questions about discrimination law, please contact your Jackson Lewis workplace law expert.

Proposition 19 Creates Legal Haze For Employers

On November 2, 2010, California voters will decide a ballot measure with sweeping implications for retailers and their human resources professionals in the state. Otherwise known as the “Regulate, Control and Tax Cannabis Act of 2010,” Proposition 19 seeks to legalize the recreational use of marijuana in a private residence or other non-public place by anyone over the age of 21. In addition, the ballot measure states, “no person shall be punished, fined, discriminated against, or denied any right or privilege for lawfully engaging in any conduct permitted by this act.” Notably, the initiative seeks to limit employers’ ability to address marijuana use to situations where job performance is actually impaired.

The language prohibiting employers from discriminating against marijuana users, or denying “any right or privilege” could make it illegal to consider marijuana use in deciding whether to hire an applicant, the same way employers are currently prohibited from considering other protected classifications, such as race, gender, or age. This will impact any California retailer currently conducting pre-employment drug screening. Moreover, for those employment decisions involving current employees, the employer will bear the burden of proving marijuana actually impairs job performance. This presents a special challenge in the absence of a defined standard for determining “actual impairment” due to marijuana use.

Notwithstanding, courts in recent years have generally sided with employers in the medical marijuana debate. For example, in 2008 the California Supreme Court ruled that, because current law states employers aren’t required to accommodate medical marijuana patients who use marijuana in the workplace, an employer doesn’t discriminate if it discharges an employee who uses medical marijuana only outside of work. Proposition 19, if passed, will change how courts decide such issues, since the ballot measure contains special workplace protections for marijuana users. It remains to be seen how the courts will interpret an employer's ability to terminate employees for marijuana use, which is still prohibited by federal law. But the lack of clear standards in Proposition 19 makes further legal challenges inevitable.

Regardless of the outcome of the vote, retailers and their employees should keep in mind that even if something is legal, it may still be disallowed under company rules. But since the ballot measure includes broad language legalizing possession of marijuana and related paraphernalia, employers will need to review their policies. And although the myriad laws regarding workplace drug testing are beyond the scope of this article, maintaining a drug-free workplace is an important risk control, especially for retailers whose employees operate machinery such as forklifts or delivery vehicles.

To become law, a majority of voters must approve Proposition 19 on November 2. Check back for additional updates following Election Day. For further information or to answer specific questions about how Proposition 19 may affect your organization, please contact your Jackson Lewis workplace law expert.

This post is provided for informational purposes only.  It is not intended as legal advice nor does it create an attorney/client relationship between Jackson Lewis LLP and any readers.  Readers should consult counsel of their own choosing to discuss how these matters relate to their individual circumstances.