Court holds conclusory allegations of retailer's wage and hour violations do not belong in federal court

 

A federal court in Pennsylvania has held conclusory allegations that a retailer required a putative class of non-exempt store managers to work off the clock and failed to pay them overtime, in violation of the Fair Labor Standards Act (“FLSA”), are insufficient to state a claim under the relatively new pleading standard the Supreme Court set forth in Ashcroft v. Iqbal, 556 U.S. ___, 129 S.Ct. 1937 (2009).  Mell v. GNC Corporation, 2010 U.S. Dist. LEXIS 118938 (2010). Because the plaintiffs had already amended their complaint once, the court dismissed their first amended complaint without leave to amend.

Plaintiffs alleged the putative class of Store Managers each worked more than 40 hours a week and were “eligible to be paid overtime under GNC’s uniform compensation system for calculating overtime due salaried employees.” However, GNC allegedly “failed to credit and pay overtime hours properly for all of the overtime hours worked by Plaintiffs and other workers in the asserted class, due in part to a policy or practice by [GNC] of requiring or suffering Plaintiffs and such workers to work through lunch while off the clock, to work scheduled overtime hours while off the clock, and to work additional hours or shifts while off the clock, all as part of a pervasive system to control overtime expense.” Plaintiffs alleged they “cannot precisely allege with specificity” the number of uncompensated hours or the extent of the inaccuracies in Defendants’ records without discovery.” Finally, they alleged, “[b]ecause the pay system at issue calculates overtime at a different rate for each workweek with varying hours and varying regular pay (including incentives that are part of regular pay), Plaintiffs cannot precisely allege with specificity the overtime pay rates applicable to each workweek at issue without further discovery of the regular pay made to Plaintiffs each week, including varying incentive payments included in regular wages from time to time, and the extent of uncompensated hours.”

Relying on similar cases such as Deleon v. Time Warner Cable LLC, 2009 U.S. Dist. LEXIS 74345 (C.D. Cal. 2009), the court held the plaintiffs’ factual allegations were insufficient to state a claim. The court reasoned it “cannot even infer from the Amended Complaint that there was a ‘mere possibility of misconduct’ unless [it] accept[s] as a ‘fact’ that Defendants had a policy or practice of requiring their employees to work ‘off the clock.’”  Plaintiffs, however, “failed to provide any factual allegations to support this claim.  For example, they provide no information about who advised them of this policy, when they were told they were required to work ‘off the clock’ or what the work consisted of, how the policy was imposed, approximately how many hours each week they worked without being paid, and whether either Plaintiff or any other GNC employee complained to a supervisor about the practice and, if so, what GNC’s response was. Plaintiffs provide no facts about the timekeeping practices of GNC, for instance, was there literally a time clock that employees used to record their time or was it simply understood that regular working hours would be from, say, 10 a.m. to 6 p.m.?”

Further, the court noted that “although Plaintiffs allege that they are unable to state ‘with specificity’ the number of uncompensated hours they worked, they do not offer an approximation of such hours or a vague description of the ‘uniform compensation system for calculating overtime’ for salaried employees.  For example, neither Plaintiff alleges that he or she kept a personal diary of the hours actually worked that could be used to refute the hours recorded by Defendants.  There is no explanation of what is meant by the pay system allegedly used by Defendants that ‘calculates overtime at a different rate for each workweek with varying hours and varying regular pay (including incentives that are part of regular pay).’”  While the Court agreed that discovery might be necessary in order for former employees to get copies of the alleged uniform compensation system policy, “surely they would be able to estimate the time periods in which they worked without proper overtime compensation.”

Next, although plaintiffs alleged that defendants adopted “a pervasive system to control overtime expense” by “requiring or suffering” its employees to work off the clock, they “fail[ed] to provide any details about this ‘system.’” Finally, plaintiffs’ allegations that defendants’ actions were “knowing” and “willful,” to try to take advantage of the FLSA’s three-year statute of limitations for willful violations, were similarly inadequate.  The court held that to satisfy Iqbal, “it is insufficient to merely assert that the employer’s conduct was willful; the Court must look at the underlying factual allegations in the complaint to see if they could support more than an ordinary FLSA violation.”  Here, however, “there are no factual allegations which would support a claim that the violations were willful, for example, reports of complaints to supervisors about having to work off the clock which were rebuffed or ignored.”

 

Finally, because plaintiffs filed an amended complaint after the defendants had pointed out similar shortcomings in their original complaint, the court concluded plaintiffs were unable to cure the deficiencies, and dismissed their claims with prejudice.

 

The Mell decision and the cases it cited are a very useful tool for retailers fighting frivolous actions alleging wage and hour violations. Rather than being required to engage in costly discovery and then either settling to avoid defense costs or filing an expensive motion for summary judgment, retailers can use decisions such as Mell to dispose of these cases at the much earlier pleading stage.

Ninth Circuit Clarifies Successor Liability Under the FMLA

 

As more mergers and acquisitions take place in  the retail industry, acquiring companies need to be mindful of whether they are successor employers for determining liability under the FMLA.  In Sullivan v. Dollar Tree Stores, 623 F.3d 770  (9th Cir. 2010), the Ninth Circuit articulated eight factors which are critical to determining whether a company is a successor employer under FMLA, including: (1) substantial continuity of the same business operations, (2) use of the same plant, (3) continuity of the workforce, (4) similarity of jobs and working conditions, (5) similarly of supervisory personnel, (6) similarity of machinery, equipment and production methods, (7) similarity of products or services, and (8) the ability of the predecessor to provide relief.

In the case, the Ninth Circuit found that although both employers were in the retail business operations, this was too general to demonstrate a substantial continuity giving rise to liability.

DOL to Revisit Rules for Delivering Summary Plan Descriptions and Other ERISA Documents

The Department of Labor (DOL) announced it is reviewing the use of electronic media by employee benefit plans subject to ERISA to furnish information to participants and beneficiaries, following and in response to Executive Order 13563 issued by President Obama to address and improve current regulations. If you have concerns about the current process, now is a good time to voice those concerns to the Department. 

Current DOL rules, issued in 2002, provide standards for the electronic distribution of plan disclosures required under ERISA. There generally are two categories of participants to whom electronic disclosures of plan information under DOL authority could be made:

  1. those who can effectively access documents furnished in electronic form at any location where the participant is reasonably expected to perform his or her duties as an employee and with respect to whom access to the employer’s or plan sponsor’s electronic information system is an integral part of those duties; and
  2. those who affirmatively consent.

So, for example, a nationwide retailer who has hundreds of employees at the store level and for whom computer access is not an integral part of their duties, electronic disclosure of plan information is not available, absent affirmative consent which is in most cases not practical. The DOL opined some years ago that kiosks made available to employees for this purpose would not be sufficient to satisfy the “furnish” requirement.

Thus, the Department’s earlier guidance, while helpful, made it difficult for some employers to utilize technology for certain groups of employees. That guidance also does not reflect some of the more recent advancements in technology that may facilitate the furnishing of plan information. In fact, a stated purpose of the DOL’s current review:

is to explore whether, and possibly how, to expand or modify these standards taking into account current technology, best practices and the need to protect the rights and interests of participants and beneficiaries

The DOL is specifically looking for comments (due no later than June 6) on how to make these rules better. Its announcement sets forth 30 specific questions on a broad range of topics related to electronic distribution of benefit plan information. Examples include:

  • What are the most significant impediments to increasing the use of electronic media (e.g., regulatory impediments, lack of interest by participants, lack of interest by plan sponsors, access issues, technological illiteracy, privacy concerns, etc.)? What steps can be taken by employers, and others, to overcome these impediments?
  • Are there any new or evolving technologies that might impact electronic disclosure in the foreseeable future?
  • Who, as between plan sponsors and participants, should decide whether disclosures are furnished electronically? For example, should participants have to opt into or out of electronic disclosures?
  • If a plan furnishes disclosures through electronic media, under what circumstances should participants and beneficiaries have a right to opt out and receive only paper disclosures?

The Department hopes to hear from plan participants and beneficiaries, employers and other plan sponsors, plan administrators, plan service providers, health insurance issuers, members of the financial community, and the general public. Plan sponsors (and service providers who assist them with plan administration) will be paying close attention to future guidance which could provide significant cost savings relating to the manner in which plan communications may be made going forward.