California Appellate Court Creates New Test for Sabbaticals

By Randall J. Hakes

For the first time, a California appellate court has addressed when paid leave offered as a sabbatical is considered “paid vacation.” The distinction is important because, under California law, employers must pay separating employees accrued but unused vacation time, whereas employers need not pay separating employees for accrued but unused sabbatical leave time.

In Paton v. Advanced Micro Devices, Inc. No. H034618 (6th App. Dist., Aug. 5, 2011), the appellate court emphasized that a sabbatical is more than additional vacation time.  To qualify as a sabbatical, the paid leave must be “intended to retain the most experienced or valued employees or to enhance their future service to the employer.” Altering the Labor Commissioner’s test for a sabbatical, Paton found four factors distinguish a sabbatical from regular paid vacation:

1.      A sabbatical is granted infrequently (noting that once every seven years is the traditional frequency);

2.      The length of the leave is sufficient to achieve the purpose of the sabbatical—and when no conditions are set regarding how an employee spends his or her sabbatical, the length of leave should also be longer than that normally offered as vacation;

3.      A sabbatical is granted in addition to regular vacation; and

4.      The sabbatical program incorporates a feature that demonstrates the employee is expected to return to work after the leave is over.

 

Paton makes clear that employers must carefully consider whether sabbatical programs meet the new test. Any employer with a sabbatical program should document the purpose(s)/goals of the program and administer the program consistent with the identified purposes, noting that sabbaticals with no conditions on how the employee uses the leave (similar in nature to vacations) must meet additional standards. While general guidance can be gleaned from the specific facts in Paton, the court noted that the validity of each sabbatical program “will have to be decided on its own facts.” Thus, employers should carefully review all of the circumstances associated with their particular sabbatical programs to ensure they are true sabbaticals.

Court holds California employers not required to reimburse employees for voluntary telecommuting

By Julia M. Ebert

A federal court has held that Cal. Labor Code section 2802 does not require employers to reimburse employees for internet and phone expenses when employees voluntarily telecommute. Novak v. The Boeing Company, Case No. 09-01011-CJC-(ANx) (C.D. Cal. July 20, 2011). In Novak, Boeing supplied physical workspaces with computers, phones, and necessary equipment at its offices, and employees were not required to work from home.  The plaintiff employee, however, applied for and received permission to participate in Boeing’s virtual worker program. Boeing initially reimbursed virtual workers for phone and internet expenses, but later changed its reimbursement policy and ceased paying for such expenses. An employee sued for reimbursement under section 2802, and the court granted summary judgment to Boeing.

Section 2802 requires employers to reimburse employees for “necessary expenditures or losses incurred by the employee in direct consequences of the discharge of his or her duties.” The court reasoned that, because the employee was telecommuting voluntary, his telecommuting expenses were not “necessary” to the discharge of his duties. Under Novak, a telecommuting program is voluntary, and therefore an employer need not reimburse employees’ expenses in connection with the program, where employees: (1) apply to work from home, (2) receive employer approval, (3) choose to work from home, and (4) as a result, could potentially incur phone and internet expenses, which the employer would pay for if the employee worked at the employer’s offices.

Oklahoma Court Holds Abercrombie Must Permit Employee To Wear Hijab

 

By Heather Panick

            A federal judge in Oklahoma held retailer Abercrombie & Fitch violated the law by refusing to hire a Muslim applicant solely because she wanted to wear a hijab while working. 

            The U.S. Equal Employment Opportunity Commission (“EEOC”) sued Abercrombie for failing to accommodate the applicant’s religious beliefs.  Abercrombie’s defense was her hijab would be in conflict with the company’s “Look Policy” and the company would sustain undue hardship if it deviated from that policy, even for a single element.  Abercrombie offered expert testimony that this deviation could result in negative customer experiences, damage to the Abercrombie brand, and a decline in sales.

 The EEOC, however, provided instances where Abercrombie had deviated from the Look Policy in order to accommodate religious beliefs, for example allowing men to wear yarmulkes.  The EEOC argued that Abercrombie had not shown that damage would be done to the Abercrombie brand and that the company could have accommodated the teenager without undue hardship.  The Court granted summary judgment to the EEOC, holding Abercrombie could not show that it would sustain undue hardship if it made the accommodation for the applicant.

            This case reaffirms the high hurdle an employer must clear to satisfy the “undue hardship” defense, whether to a requested accommodation of a religious belief or of a disability.

Eighth Circuit Holds Unprofessional Conduct Does Not Amount To Retaliation

By Lisa Baiocchi

 

 

 

The U.S. Court of Appeals for the Eighth Circuit upheld summary judgment for Wal-Mart on a manager’s claim for retaliation, holding the arguably unprofessional conduct she allegedly received while working at the retailer did not amount to adverse action. Chestine Clay was manager of the Vision Center at a Bloomington, Minnesota Wal-Mart. Clay alleged that, after she complained of racial discrimination against her, the store manager showed her disrespect and engaged in conduct that Clay perceived as demeaning toward her. For example, the store manager allegedly failed to provide certain assistance she requested, and excluded her from management meetings.  The Court held this alleged conduct did not meet the legal standard of an adverse employment action, which is “action that would deter a reasonable employee from making a charge of employment discrimination or harassment.” The Court noted that, while the store manager’s conduct may not have made Clay happy, “not everything that makes an employee unhappy is an actionable adverse action.”

 

Additionally, the court held, even assuming Clay suffered an adverse action, Clay could not show a causal connection between the adverse action and her complaints of discrimination. Some of the store manager’s conduct occurred before Clay had complained of discrimination, so of course her complains could not have caused the adverse conduct. Further, the rest of the store manager’s objectionable conduct occurred well after her discrimination complaints: she complained of discrimination in August 2005, but the store manager’s objectionable conduct occurred in July 2006. The court held that lengthy time period was insufficient evidence of causation to establish a prima facie case of retaliation.

 

Lessons to Take Away: Employers should investigate and document every incident of alleged wrongful conduct brought to their attention. It is equally important to document performance issues of every employee. Objective evidence that an employee was not performing up to standards prior to engaging in protected activity undercuts the significance of any temporal proximity between that protected activity and a subsequent adverse action.

Court Applies Equitable Tolling to Disability Claim as Delay was Caused by EEOC's Inaction

By Heather Panick

                In Morris v. Lowe’s Home Ctrs. Inc., 2011 U.S. Dist. LEXIS 63008 (M.D. N.C. 2011), the United States District Court in North Carolina held that equitable tolling applies to Plaintiff’s disability claim because the delay caused by the EEOC in scheduling the claimant’s interview after the deadline to file a lawsuit was an “extraordinary circumstance” beyond Plaintiff’s control that made it impossible for her to file her claims on time.

                Plaintiff resigned her position as live nursery specialist with Lowe’s Home Centers Inc. on May 1, 2007 after allegedly being harassed about her breast cancer and hospitalization due to injuries that she sustained while working. Ms. Morris visited the EEOC on October 10, 2007 and completed an intake questionnaire and an ADA disability questionnaire. She indicated on these forms that the deadline to file a lawsuit was October 28, 2007. The EEOC did not interview Ms. Morris then, but rather scheduled her interview for November 5, 2007 and then rescheduled the interview for November 27, 2007. The EEOC was aware that both of these dates were passed the required filing deadline.

Plaintiff then filed her lawsuit beyond the deadline to do so. The district court denied Lowe’s subsequent motion to dismiss for filing beyond the deadline, however, on the ground the deadline was equitably tolled. The district court followed Fourth Circuit precedent holding equitable tolling may apply when the untimely filing resulted from processing delays at the EEOC or from misleading statements by EEOC officials. The district court further found that there was no harm in the delay, given that Ms. Morris first took action three weeks prior to the filing deadline. The district court reasoned that because the delay was caused by the EEOC, that delay was an “extraordinary circumstance” that was out of Ms. Morris’ control and left her incapable of filing the charge on time. 

Court holds conclusory allegations of retailer's wage and hour violations do not belong in federal court

 

A federal court in Pennsylvania has held conclusory allegations that a retailer required a putative class of non-exempt store managers to work off the clock and failed to pay them overtime, in violation of the Fair Labor Standards Act (“FLSA”), are insufficient to state a claim under the relatively new pleading standard the Supreme Court set forth in Ashcroft v. Iqbal, 556 U.S. ___, 129 S.Ct. 1937 (2009).  Mell v. GNC Corporation, 2010 U.S. Dist. LEXIS 118938 (2010). Because the plaintiffs had already amended their complaint once, the court dismissed their first amended complaint without leave to amend.

Plaintiffs alleged the putative class of Store Managers each worked more than 40 hours a week and were “eligible to be paid overtime under GNC’s uniform compensation system for calculating overtime due salaried employees.” However, GNC allegedly “failed to credit and pay overtime hours properly for all of the overtime hours worked by Plaintiffs and other workers in the asserted class, due in part to a policy or practice by [GNC] of requiring or suffering Plaintiffs and such workers to work through lunch while off the clock, to work scheduled overtime hours while off the clock, and to work additional hours or shifts while off the clock, all as part of a pervasive system to control overtime expense.” Plaintiffs alleged they “cannot precisely allege with specificity” the number of uncompensated hours or the extent of the inaccuracies in Defendants’ records without discovery.” Finally, they alleged, “[b]ecause the pay system at issue calculates overtime at a different rate for each workweek with varying hours and varying regular pay (including incentives that are part of regular pay), Plaintiffs cannot precisely allege with specificity the overtime pay rates applicable to each workweek at issue without further discovery of the regular pay made to Plaintiffs each week, including varying incentive payments included in regular wages from time to time, and the extent of uncompensated hours.”

Relying on similar cases such as Deleon v. Time Warner Cable LLC, 2009 U.S. Dist. LEXIS 74345 (C.D. Cal. 2009), the court held the plaintiffs’ factual allegations were insufficient to state a claim. The court reasoned it “cannot even infer from the Amended Complaint that there was a ‘mere possibility of misconduct’ unless [it] accept[s] as a ‘fact’ that Defendants had a policy or practice of requiring their employees to work ‘off the clock.’”  Plaintiffs, however, “failed to provide any factual allegations to support this claim.  For example, they provide no information about who advised them of this policy, when they were told they were required to work ‘off the clock’ or what the work consisted of, how the policy was imposed, approximately how many hours each week they worked without being paid, and whether either Plaintiff or any other GNC employee complained to a supervisor about the practice and, if so, what GNC’s response was. Plaintiffs provide no facts about the timekeeping practices of GNC, for instance, was there literally a time clock that employees used to record their time or was it simply understood that regular working hours would be from, say, 10 a.m. to 6 p.m.?”

Further, the court noted that “although Plaintiffs allege that they are unable to state ‘with specificity’ the number of uncompensated hours they worked, they do not offer an approximation of such hours or a vague description of the ‘uniform compensation system for calculating overtime’ for salaried employees.  For example, neither Plaintiff alleges that he or she kept a personal diary of the hours actually worked that could be used to refute the hours recorded by Defendants.  There is no explanation of what is meant by the pay system allegedly used by Defendants that ‘calculates overtime at a different rate for each workweek with varying hours and varying regular pay (including incentives that are part of regular pay).’”  While the Court agreed that discovery might be necessary in order for former employees to get copies of the alleged uniform compensation system policy, “surely they would be able to estimate the time periods in which they worked without proper overtime compensation.”

Next, although plaintiffs alleged that defendants adopted “a pervasive system to control overtime expense” by “requiring or suffering” its employees to work off the clock, they “fail[ed] to provide any details about this ‘system.’” Finally, plaintiffs’ allegations that defendants’ actions were “knowing” and “willful,” to try to take advantage of the FLSA’s three-year statute of limitations for willful violations, were similarly inadequate.  The court held that to satisfy Iqbal, “it is insufficient to merely assert that the employer’s conduct was willful; the Court must look at the underlying factual allegations in the complaint to see if they could support more than an ordinary FLSA violation.”  Here, however, “there are no factual allegations which would support a claim that the violations were willful, for example, reports of complaints to supervisors about having to work off the clock which were rebuffed or ignored.”

 

Finally, because plaintiffs filed an amended complaint after the defendants had pointed out similar shortcomings in their original complaint, the court concluded plaintiffs were unable to cure the deficiencies, and dismissed their claims with prejudice.

 

The Mell decision and the cases it cited are a very useful tool for retailers fighting frivolous actions alleging wage and hour violations. Rather than being required to engage in costly discovery and then either settling to avoid defense costs or filing an expensive motion for summary judgment, retailers can use decisions such as Mell to dispose of these cases at the much earlier pleading stage.

Ninth Circuit Clarifies Successor Liability Under the FMLA

 

As more mergers and acquisitions take place in  the retail industry, acquiring companies need to be mindful of whether they are successor employers for determining liability under the FMLA.  In Sullivan v. Dollar Tree Stores, 623 F.3d 770  (9th Cir. 2010), the Ninth Circuit articulated eight factors which are critical to determining whether a company is a successor employer under FMLA, including: (1) substantial continuity of the same business operations, (2) use of the same plant, (3) continuity of the workforce, (4) similarity of jobs and working conditions, (5) similarly of supervisory personnel, (6) similarity of machinery, equipment and production methods, (7) similarity of products or services, and (8) the ability of the predecessor to provide relief.

In the case, the Ninth Circuit found that although both employers were in the retail business operations, this was too general to demonstrate a substantial continuity giving rise to liability.

DOL to Revisit Rules for Delivering Summary Plan Descriptions and Other ERISA Documents

The Department of Labor (DOL) announced it is reviewing the use of electronic media by employee benefit plans subject to ERISA to furnish information to participants and beneficiaries, following and in response to Executive Order 13563 issued by President Obama to address and improve current regulations. If you have concerns about the current process, now is a good time to voice those concerns to the Department. 

Current DOL rules, issued in 2002, provide standards for the electronic distribution of plan disclosures required under ERISA. There generally are two categories of participants to whom electronic disclosures of plan information under DOL authority could be made:

  1. those who can effectively access documents furnished in electronic form at any location where the participant is reasonably expected to perform his or her duties as an employee and with respect to whom access to the employer’s or plan sponsor’s electronic information system is an integral part of those duties; and
  2. those who affirmatively consent.

So, for example, a nationwide retailer who has hundreds of employees at the store level and for whom computer access is not an integral part of their duties, electronic disclosure of plan information is not available, absent affirmative consent which is in most cases not practical. The DOL opined some years ago that kiosks made available to employees for this purpose would not be sufficient to satisfy the “furnish” requirement.

Thus, the Department’s earlier guidance, while helpful, made it difficult for some employers to utilize technology for certain groups of employees. That guidance also does not reflect some of the more recent advancements in technology that may facilitate the furnishing of plan information. In fact, a stated purpose of the DOL’s current review:

is to explore whether, and possibly how, to expand or modify these standards taking into account current technology, best practices and the need to protect the rights and interests of participants and beneficiaries

The DOL is specifically looking for comments (due no later than June 6) on how to make these rules better. Its announcement sets forth 30 specific questions on a broad range of topics related to electronic distribution of benefit plan information. Examples include:

  • What are the most significant impediments to increasing the use of electronic media (e.g., regulatory impediments, lack of interest by participants, lack of interest by plan sponsors, access issues, technological illiteracy, privacy concerns, etc.)? What steps can be taken by employers, and others, to overcome these impediments?
  • Are there any new or evolving technologies that might impact electronic disclosure in the foreseeable future?
  • Who, as between plan sponsors and participants, should decide whether disclosures are furnished electronically? For example, should participants have to opt into or out of electronic disclosures?
  • If a plan furnishes disclosures through electronic media, under what circumstances should participants and beneficiaries have a right to opt out and receive only paper disclosures?

The Department hopes to hear from plan participants and beneficiaries, employers and other plan sponsors, plan administrators, plan service providers, health insurance issuers, members of the financial community, and the general public. Plan sponsors (and service providers who assist them with plan administration) will be paying close attention to future guidance which could provide significant cost savings relating to the manner in which plan communications may be made going forward. 
 

Court Holds That Right to Reinstatement Following Leave is Not Absolute

 

In Washington v. Arby’s Restaurant Group, Inc., 2010 U.S. Dist. LEXIS 42471 (Md. Tenn., 2010), the United States District Court in Tennessee held an employer need not reinstate an employee returning from disability leave who would have lost his job even if he had not taken leave.  Moreover, the court held an employer is not required to reinstate an employee returning from disability leave if application of a uniformly-applied policy would have resulted in his discharge.  The Court noted the company’s decisional process is not required to be optimal or that it leave no stone unturned.      

This case continues in a line of cases reaffirming that while an employee on leave is entitled to certain protections under the applicable laws  (e.g., the FMLA),  those laws do not confer on the employee a greater entitlement to reinstatement as compared to other employees not on leave.

The Fourth Circuit Expands Definition of Supervisor In Determining Liability For Harassment

 

 

In Whitten v. Fred’s Inc. 601 F.3d 231 (4th Cir. 2010), the company argued in a sexual harassment lawsuit that a  store manager lacked the authority to fire, promote, demote or otherwise make decisions that had an economic impact on the plaintiff.  The Fourth Circuit held the ability to take tangible employment actions is not dispositive of supervisory status.  Rather, the critical question is whether the particular conduct was aided by the agency relationship.  In this case, the court  concluded the store manager was a supervisor because he was the highest ranking employee at the store and there was typically no one superior to him to provide a check on his behavior.

In many jurisdictions, the issue of supervisory status of store managers is key to determining employer liability for the manager’s acts and exposure to punitive damages.  For many retailers, store managers are given autonomy but not necessarily discretion  and judgment in terms of how their stores operate.  Therefore, cases such as Whitten may have a large impact given the organizational structure of many retailers.  Here the court focused not on the actual conduct and authority of the manager, but rather on the fact that no other employee was as high ranking in the store as him, thus leaving a vacuum as to who is on site to monitor his actions.